privacy policy

grandjete (hereinafter referred to as the "Company") recognizes that the personal information of our customers is important, and we take great care in handling it and promote efforts to protect privacy.
We have established and published guidelines for the appropriate protection and use of personal information (hereinafter referred to as the "Privacy Policy") based on the "Act on the Protection of Personal Information" as follows.

1. About the initiative policy
Regarding the appropriate protection and use of personal information, we will comply with related laws and regulations and the matters stipulated in this privacy policy, strive to appropriately protect your personal information, and improve our personal information management system and privacy protection efforts. We will continue our efforts.

2. About the scope of application
This privacy policy indicates the guidelines to be followed by our company when handling customers' personal information on our online shopping site, member services, and other services provided by our company (hereinafter referred to as "our services").

3. Regarding acquisition of personal information
Our company may obtain the following information from customers through appropriate means. In that case, we will obtain the information after informing the customer of the purpose of use, etc.
(1) Name, gender, age, date of birth, telephone number, address, e-mail address, bank account information (2) Company service usage information/purchase history Information/logs regarding the history of products and services purchased by customers from our company Information Information regarding the operation when a customer accesses our website (IP address, date and time of use, etc.)
・Information obtained using tracking technology Information such as the customer's web behavior history obtained using tracking technology such as cookies (For details, please refer to "8. About cookies" in this privacy policy.)

4. Purpose of use of personal information
We will use your personal information for the following purposes:
(1) For logging into and servicing our services - For customers to log in to our services - To provide and operate our services suitable for customers - For establishment and fulfillment of transactions between customers and our company, and for other customers. - For the management of customers who are members of our services - For packaging, shipping, and holding of products, etc. - To request compensation for our services - Necessary for operating our services. To notify you of matters - To respond to various inquiries about our services and after-sales service - To contact customers who have withdrawn from membership - To respond to various inquiries - To prevent and respond to fraudulent acts, etc. - Our services provided by our company Or to contact you regarding the project, to authenticate the user's identity, and to automatically display registered information on various screens.

(2) For advertising and marketing activities - To conduct solicitations, advertisements, and other marketing activities for our services on our services or in third-party media

・To send direct mail ・To implement campaigns, sweepstakes projects, and surveys ・To distribute advertisements where a third party is the advertiser on our services or in third party media ・For new services of our group For the development of products, etc.

5. Regarding the management of personal information, we will take appropriate safety measures to prevent unauthorized access, loss, destruction, leakage, etc. of your personal information. In addition, we will educate all employees (executives, employees, etc.) who handle customers' personal information about the importance of protecting personal information, and when entrusting customers' personal information, we will (including subcontractors).
In addition, we strive to maintain the accuracy and currency of personal information to the extent necessary to achieve the purpose of use, and to delete the personal information without delay when it is no longer necessary to use it.

6. Regarding provision of personal information to third parties
Our company will not provide personal information to third parties unless any of the following apply.
・When prior consent has been obtained from the customer ・When outsourced to the extent necessary to achieve the purpose of use ・When provision is required based on laws and regulations ・Necessary for the protection of human life, body or property In cases where it is difficult to obtain the customer's consent, or in cases where it is particularly necessary to improve public health or promote the healthy development of children, and it is difficult to obtain the customer's consent. In cases where it is difficult to cooperate with the national or local government in carrying out the affairs stipulated by law, and there is a risk that obtaining the customer's consent may impede the execution of the affairs. If there is

7. Disclosure, correction, etc. of personal information, suspension of use, etc.
If a customer wishes to disclose, correct, or suspend use of personal information, the Company will promptly respond after confirming the customer's identity based on the Company's prescribed procedures. I'll enjoy having this.

8. About cookies
Cookies are used on our website and services for the purpose of analyzing customer browsing information and providing services, information, advertisements, etc. tailored to each customer.

(1) What is Cookie?
Cookie is a function that stores browsing information on your device (PC, smartphone, etc.) when you access a website or service (including web beacons, etc.). Please note that it is not possible to identify your personal information from cookie information. There are two types of cookies: those set to use the functions provided on our website and services, and those set by third parties affiliated with our company. Customers can refuse cookies by setting their browser, but please note that if you do so, you may not be able to receive some services.

(2) Purpose of using cookies ① To improve convenience When customers browse our website and services, cookies are used to identify your device and enable you to use various services. Therefore, by saving cookies on your device, you can increase convenience by, for example, eliminating the need to repeatedly enter the same information or enabling communication via chat.
②For analysis We use the information collected using cookies to analyze the usage status of our website (access status, traffic, routing, etc.), and to improve and improve our website and services. may be used for. For this analysis, we use Google Analytics. For information on how Google Analytics collects and processes data, please see this page provided by Google.
https://www.google.com/intl/ja/policies/privacy/partners/

9. Contact information regarding personal information
For inquiries regarding our handling of personal information, complaints or consultations regarding the handling of personal information, please contact the following.

grandjete